Shipping Policy
Shipping Policy
This Shipping Policy describes how Trendy Prime (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed within 1-2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping (within the USA): Estimated delivery time is 7-14 business days.
- International Shipping: Estimated delivery time is 14-31 business days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. You can track your package using the link provided.
Customs, Duties, and Taxes
Trendy Prime is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
If a package is returned to us due to unpaid customs, taxes, or return to the sender, we will refund the cost of the product and retain the shipping charges.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim. Please take a picture and email the picture to us at support@pchakconsulting.com right away. We will only replace damaged goods within 48 hours of receiving your order.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at support@pchakconsulting.com, and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
📧 support@pchakconsulting.com